Enrollment Manager

Description of Duties:

The primary focus of this position will be to market and sell Thunderbird’s non-degree online certificate programs to individuals, companies, and professional associations worldwide. This position has front-line accountability for Thunderbird Online’s B2C sales efforts. The Enrollment Manager will primarily be responsible for creating, implementing, and managing B2C sales activities in support of Thunderbird Online’s program enrollment and revenue/margin objectives.

Required Qualifications:
EXPERIENCE/EDUCATION • Bachelor’s degree required. Bachelor’s degree in Marketing, Business, International Business or related field strongly preferred. • Minimum of 3-5 years experience in a sales environment. • Demonstrated ability to lead, direct, and manage staff in a call center environment required. • Experience with advanced degree business education, executive education programs, or corporate training and development desired. Experience with online certificate and/or online degree programs strongly preferred. • Experience and strong familiarity with CRM systems (SalesForce) required • High proficiency with MS Office with advanced MS Word, Excel, and PowerPoint skills required. • Excellent organizational skills with attention to detail. • Creative, resourceful individual with high energy and a positive attitude who can excel in a dynamic, fast-paced work environment. • Ability to think critically, strategically, and creatively about the enrollment management process. COMMUNICATION: • Highly professional oral and written communication skills and professional demeanor required to work effectively with internal and external clients. • Ability to compose correspondence as well as prepare and edit professional documentation. • Experience with public speaking addressing and influencing a diverse group of internal and external clients and partners. • Demonstrated ability to articulate a complex concept in a clear and concise manner.

Preferred Qualifications:
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Additional Notes to Applicants:
Send resume to: Thunderbird School of Global Management, Human Resources, Ref. #1997, 1 Global Place, Glendale, AZ 85306 or email EEO/MFDV.